The direction of social support and psychological assistance was created for people experiencing the consequences of war, displacement, loss, prolonged stress, uncertainty, or social isolation. This is a direction in which aid is not limited to material things, but concerns emotional stabilization, guidance, and the restoration of inner support.
The work of this direction includes individual psychological consultations, crisis interventions, psychosocial support, follow-up consultations, group sessions, psychoeducational activities, and social guidance. If necessary, the team helps the person determine the further route of support and directs them to specialized professionals, services, or partner organizations.
Social support helps a person better understand where to turn, what services are available, how to act in a specific life situation, and where to get additional help. Psychological assistance, in turn, helps to reduce tension, stabilize the emotional state, and restore a person’s sense of control over their own life.
This direction is especially important for IDPs, women, elderly people, people with disabilities, families in difficult life circumstances, and people who do not have a sufficient support network nearby.